(4.0 / 5)1727+ Ratings

Flower And Twig Nursery Reviews

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Overall Rating

4.0
9 Reviews
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About Flower And Twig Nursery

Flowerandtwignursery.com.au is a one-stop destination for DIY Terrarium Kits. They provide everything needed to create enchanting little ecosystems at home. The kits are meticulously curated with a blend of lush rainforest vibes and modern elegance, perfect for those looking to add a touch of green to their lives. They offer a wide range of terrarium plants and DIY kits that make it easy to get started. Their products include Open Top DIY Terrarium Kits, Closed Top DIY Terrarium Kits, Terrarium Kits Without Glass, Terrarium Substrates & Hardscapes, Terrarium Plants & Moss, Terrarium Tools, and Terrarium Decorations. They also offer Online Terrarium Classes and Gift Cards. They have terrariums to suit everyone - from beginners to experts. With quality products, tutorials, and easy-to-follow instructions, their terrarium kits are not just a product; they're an experience. They also offer flat rate shipping and payment options like Afterpay and ZipPay. However, they cannot ship to WA, NT & TAS.

Customer ratings by feature

  • Shipping & Delivery
    4.3
  • Good Value
    4.8
  • Customer Service
    4.5
  • Return Policy
    4.0
  • Price & Quality
    4.8

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Flower And Twig Nursery Coupon & Discount Codes

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Flower And Twig Nursery Customer Reviews (9)

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Feb 14, 2023
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Flower And Twig Nursery Customer’s Q&A

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Flower And Twig Nursery FAQs

FAQ

About flowerandtwignursery.com.au Prices and Cost?

Flower and Twig Nursery offers a variety of products including DIY Terrarium Kits. The prices for some of the products are as follows: The Large Forest Jar Gift Set is priced at $115.00, the Tropical Orb Closed Large Gift Set is available for $125.00, and the Fittonia Forest Gift Set is also priced at $115.00. The website offers flat rate shipping at $15. Please note that they cannot ship to WA, NT & TAS. Afterpay and ZipPay are available as payment options.

FAQ

What is the location of flowerandtwignursery.com.au?

Flower and Twig Nursery is located in Melbourne, Australia. The shop at Preston Market is now permanently closed. However, pickup is still available from a location close to the market.

FAQ

How can I contact flowerandtwignursery.com.au?

Flower and Twig Nursery can be reached via Facebook messenger, Instagram, or email at hello@flowerandtwignursery.com.au. The phone number is 0407 994 777. Please note that they are currently experiencing technical difficulties with their email system, so it might be more effective to contact them through social media. The shop at Preston Market is now permanently closed, but pickup is still available from a location close to the market.

FAQ

flowerandtwignursery.com.au Return Policy?

Flower and Twig Nursery has a return policy. In the unlikely event that a wrong order is received, it can be rectified by contacting them via hello@flowerandtwignursery.com.au. For more details, their return policy can be viewed on their website.

As for the shipping policy, they ship DIY Terrarium Kits to VIC, SA, ACT, NSW, and QLD from Melbourne VIC for a flat rate of $15. They use Auspost and Startrack Express as they have found them to be the most reliable. Orders are dispatched Monday - Friday. If the order is needed in a hurry, they can be contacted on 0407 994 777 or via Instagram/Facebook Messenger.

FAQ

How long does Flower And Twig Nursery process their orders?

All of their orders are processed within 1-3 business days. They are collected up by Auspost on Monday through Friday, and it typically takes 2 to 8 working days for Metro Melbourne to deliver them.
FAQ

What if Flower And Twig Nursery orders arrive damaged?

Should your delivery ever come damaged, you can contact them with pictures of the damage, and they'll be happy to repair any broken glass for you.
FAQ

How can I cancel my orders on Flower And Twig Nursery

You can contact them via their email address hello@flowerandtwignursery.com.au within 24 hours to cancel.
FAQ

What is Flower And Twig Nursery refund policy?

Within 24 hours of delivery, take a picture of your order after you've opened it and send them an email if there's a problem. After that, they'll work with you to resolve the problem. If the product is still in its original, unused condition up to 14 days after delivery, they will accept a return and deduct the shipping expenses from the refund.
FAQ

Can I schedule a delivery date?

You certainly can! You may add a comment at checkout specifying the day you want them to send your purchase out, and they'll make sure to get it in the mail on that day.

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